We build a working prototype of your website — real design, real structure, tailored to your industry — before you pay anything. You review it, request changes, and only proceed when you're happy. No invoice until you approve it.

Once you approve the prototype, we send a simple content form. You fill in your business details, copy, and upload any photos. If you don't have photos, we use professional stock imagery at no extra cost. Most clients complete the form in under 20 minutes.

No. Most clients go from prototype to live website without a single call. We send a video walkthrough of your prototype and you respond by email. If you'd prefer to talk at any point, that option is always there — but it's never required.

On the Starter package, the site is handed over to you at launch and you manage updates yourself. On the Growth package, you get 4 content updates per year — just email us what needs changing and we handle it. Additional updates beyond your included allocation are available at our standard rate.

Yes. If your existing site is underperforming — slow, outdated, not showing up on Google, or not converting visitors — we build you a new one. We don't patch or edit existing sites. Everything we build starts fresh, so the result is right from the ground up.

It means your site is structured from day one to tell Google who you are, what you do, and where you operate. That includes suburb and service area content, correct page titles and descriptions, Google Business Profile alignment, and fast load speeds. You won't need to hire an SEO agency to fix the basics — they're already done.

Yes. We have live demos for six Victorian industries — trades, health, hospitality, real estate, professional services, and fitness. You can browse them on the homepage. We'll also build you a free prototype specific to your business before you commit to anything.

The sites we build are modern, fast, and maintainable. They won't need rebuilding for years if content is kept current. On the Growth package, your 4 annual updates keep the site relevant without any major overhaul.

Yes. We built Inexis specifically for sole traders, family businesses, and small teams across Victoria. You don't need a big budget or a tech team — that's the whole point. Our AI assessment tells you exactly what's worth doing for your situation.

No. We work with the tools you already use — your phone system, your calendar, your email, your CRM. Our automations plug into your existing setup. If something needs replacing, we'll tell you honestly in the assessment — but it rarely does.

For automation projects, we build a working prototype before you pay for implementation. You see it running in your actual business context before committing. If it doesn't deliver, you don't proceed. We also offer a follow-up call after every assessment to make sure the recommendations are clear.

The AI assessment report is delivered within 48 hours. An AI voice agent can be live in 5 business days. Automations typically take 5–7 days. A website, 1–2 weeks. You'll see measurable impact within the first month of implementation.

No. It's a genuine $1,000 audit. You get a written report with a prioritised list of opportunities, an effort vs. impact matrix, and a 4-day quick win plan. The report is yours to keep and act on — with us or without us. We'd rather give you honest advice than sell you something you don't need.

The website is your digital front door — what customers see when they search for you. AI services are what happens after they find you: answering calls after hours, following up leads automatically, booking appointments without you being involved. We recommend getting the website right first, then layering AI on top.

No. If your existing website is functional, we can plug AI services into it. The AI Assessment will tell you honestly whether your site needs attention first or whether you can go straight to automation.

We work across trades and home services, health and allied health, hospitality, real estate, professional services, and fitness. If your industry isn't listed, get in touch — we've likely built something close and can advise within 24 hours.

We're a Melbourne-based remote team. Most of our work happens over email and video — which keeps things fast and flexible for both sides. If you'd prefer to meet in person and you're based in Melbourne, we're open to it for the right project.

Our team handles your project from intake to launch. For anything that needs a senior decision — scoping, strategy, or a complex brief — a co-founder is involved directly. You won't be passed to a junior account manager.

Fill in the enquiry form on the homepage. Tell us your industry and what you're looking for. We'll respond within 24 hours with next steps — usually a free prototype or a short brief form, depending on what you need.

That's normal. Fill in the form and describe your situation. We'll tell you honestly what we'd recommend — whether that's a website package, an AI assessment, or something else. If we're not the right fit, we'll say so.

We don't currently offer formal payment plans, but we're open to discussing deposit structures for larger projects. Get in touch and we'll work something out that makes sense.